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Appointments and Scheduling
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Clients
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Staff & Services
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Online Booking
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Account & Billing
Appointments and Scheduling
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How do I add appointments to my schedule?
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How do I block time slots during which clients can't book online?
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How do I block off holidays and closed dates on my schedule?
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When does OpenCal send out email notifications?
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Can I manually filter online appointments before they are added to my schedule?
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Clients
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When are clients added to my client list?
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What happens if I have two clients with the same name?
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If I delete a client, will I lose the related past and future appointments?
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If I enable client feedback after appointments, where is the feedback collected?
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How do I export my clients into outlook, excel, etc.?
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Staff and Services
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I added a service but it is not showing up in my booking steps. How so?
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How can I ensure I have enough time for cleanup or other duties before or after appointments?
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How do I organize my service so they appear in the order I want?
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Explain the various kinds of "cost" that I can attribute to a service.
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How do I setup email notifications for individual staff members.
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Online booking, Book now button, and Mini-website
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I don't want to use the provided mini-website. How can I disable it?
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How do I add a "Book Now" button to my website?
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How do I control how far into the future my clients can book?
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What control do I have over my cancellation policy?
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How do I request payment for appointment bookings?
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Account and Billing
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What happens if I reach the free plan's online appointment limit?
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How do I export my data?
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How do I upgrade/downgrade, or cancel my account.
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Is my data backed up regularly?
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